Danish Refugee Council Hiring HR Specialists for Global Operations and HR Systems Support|Apply by 24 May 2026

The HR Specialists will support DRC’s Country Offices worldwide by improving HR systems usage, strengthening data quality, and assisting with HR reporting processes. The roles are heavily connected to digital HR transformation and operational efficiency within humanitarian environments.

The successful candidates will work primarily with Microsoft Dynamics 365, DRC’s integrated enterprise resource planning (ERP) platform used across global operations.

Core responsibilities include:

• Supporting HR systems users in Country Offices
• Monitoring and improving HR data quality
• Assisting with HR reporting and analytics
• Supporting workflow optimization and system improvements
• Conducting staff training on HR systems and tools

These positions are ideal for HR professionals who combine technical systems knowledge with strong communication and support skills.

The Growing Importance of HR Systems in Humanitarian Organizations

Large international NGOs increasingly depend on advanced HR systems to manage geographically dispersed teams, maintain compliance, and support data-driven decision-making.

Humanitarian organizations face unique operational challenges, including:

• Rapid staff deployment across emergency settings
• Managing multilingual and multicultural teams
• Maintaining accurate workforce data across countries
• Supporting remote and field-based operations
• Ensuring compliance with safeguarding and donor standards

As a result, HR operations roles now require both human resource expertise and technical systems capabilities.

Key Responsibilities of the HR Specialists

The DRC HR Specialists will provide operational and analytical support across several important areas.

HR Systems Support and Troubleshooting

One of the primary duties involves supporting Country Offices with technical and operational challenges related to Microsoft Dynamics 365.

Tasks include:

• Resolving system-related HR issues
• Assisting users with Dynamics workflows
• Supporting onboarding for new HR staff
• Conducting systems-related training sessions

HR Data Quality and Reporting

Data quality management is a central component of the role. Accurate HR data is essential for workforce planning, reporting, and compliance monitoring.

Responsibilities include:

• Monitoring HR data accuracy across operations
• Identifying and correcting data discrepancies
• Supporting HR reporting and analytics
• Assisting with workforce statistics and dashboards

The role also requires collaboration with HR Partners and Country Office teams to improve reporting consistency globally.

Workflow Improvement and Digitalization

The HR Specialists will contribute to improving HR processes within DRC’s digital ecosystem.

This includes:

• Participating in User Acceptance Testing (UAT)
• Supporting workflow refinement initiatives
• Contributing ideas for HR digitalization improvements
• Helping optimize reporting systems and data reliability

These responsibilities position the role at the intersection of HR operations and digital transformation.

Qualifications and Skills Required

DRC is seeking candidates with a strong combination of HR operations experience and technical systems expertise.

Required qualifications include:

• Minimum three years of relevant professional experience
• Hands-on experience with HRIS platforms
• Strong Excel and/or Power BI reporting skills
• Experience in HR data analysis and quality assurance
• Bachelor’s degree in HR, business administration, information systems, or related fields
• Fluency in English

Preferred qualifications include:

• Experience with Microsoft Dynamics 365
• Familiarity with User Acceptance Testing (UAT)
• Experience training HR teams on systems
• Knowledge of workflow optimization
• Additional language skills in French, Spanish, or Arabic

Fluent French is particularly important for at least one of the positions.

DRC Core Competencies and Organizational Culture

Danish Refugee Council emphasizes a competency-based work culture focused on professionalism, collaboration, and ethical conduct.

The organization expects staff to demonstrate:

• Commitment to excellence
• Strong collaboration and teamwork
• Leadership and initiative
• Effective communication
• Integrity and accountability

DRC also maintains strict safeguarding standards related to sexual exploitation, abuse, and harassment prevention.

Work Location and Employment Conditions

The positions are classified as:

• Fixed-term renewable contracts
• Non-management Band G positions
• National contracts with local employment terms

The work location can be based in any DRC office globally, depending on the candidate’s legal right to work in that country. Relocation costs are not covered by the organization.

This flexible structure reflects DRC’s distributed operational model and international workforce strategy.

Why HR Analytics and Systems Roles Are Expanding

The demand for HR systems specialists continues to rise across nonprofit and humanitarian sectors as organizations increasingly adopt digital workforce management systems.

Key trends driving this growth include:

• Expansion of cloud-based HR platforms
• Greater reliance on workforce analytics
• Increased compliance and reporting requirements
• Need for operational efficiency in humanitarian responses
• Growth of remote and decentralized teams

Professionals with expertise in HR data systems, reporting, and digital transformation are becoming essential contributors to global nonprofit operations.

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Conclusion: Supporting Humanitarian Operations Through HR Technology

The HR Specialist opportunities at Danish Refugee Council offer experienced HR professionals the chance to contribute to one of the world’s leading humanitarian organizations. By supporting HR systems, data quality, and operational workflows, these roles help strengthen DRC’s ability to deliver effective humanitarian assistance globally.

For professionals with expertise in HRIS platforms, analytics, and operational support, the positions provide a meaningful opportunity to combine technical skills with humanitarian impact.

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