The Operations Director position at the Business Council on Climate Change (BC3) is a senior-level nonprofit leadership opportunity focused on strengthening internal systems, supporting member engagement, and improving operational efficiency within a climate-focused organization. The role is designed for an experienced operations professional who can thrive in a lean, fast-moving team environment while maintaining structure and accountability across multiple workflows.
This position blends strategy, administration, and people management, making it suitable for candidates with strong project management experience and a passion for environmental and climate-related work.
Core Purpose of the Operations Director Role
The Operations Director serves as a central coordinator of organizational systems and member-facing activities. The role ensures that BC3’s programs run efficiently and that corporate members receive consistent, high-quality engagement.
Key responsibilities include:
- Overseeing member operations and engagement activities
- Managing internal administrative systems and workflows
- Supervising support staff and delegating operational tasks
- Improving organizational efficiency through process optimization
- Supporting cross-functional collaboration among directors and staff
The role is highly operational but also strategic, requiring both execution skills and long-term systems thinking.
Member Operations and Engagement Management
A major focus of the position is managing member-facing operations. BC3 works with corporate members to advance climate initiatives, and the Operations Director ensures these interactions are well-organized and impactful.
Primary duties include:
- Planning and coordinating member events from start to finish
- Assigning internal staff responsibilities for member deliverables
- Tracking timelines, outputs, and project milestones
- Managing member communications and engagement workflows
- Maintaining a centralized member resource hub
- Collecting feedback to improve member experience
This function requires strong organizational skills and the ability to manage multiple moving parts simultaneously while maintaining attention to detail.
Internal Systems and Administrative Leadership
The Operations Director is also responsible for maintaining the organization’s internal infrastructure. This includes overseeing digital systems, financial processes, and administrative coordination.
Key responsibilities include:
- Supervising 1–2 administrative support staff
- Managing invoicing, renewals, and membership onboarding
- Maintaining CRM systems such as Salesforce
- Ensuring data accuracy and system integrity
- Coordinating staff calendars and scheduling systems
- Processing expense reports and financial documentation
- Supporting grant compliance and reporting requirements
These tasks ensure that the organization runs smoothly behind the scenes and can scale its impact effectively.
Fiscal Sponsorship and Organizational Coordination
BC3 operates within a fiscal sponsorship structure, which requires additional coordination between internal staff and external administrative partners. The Operations Director plays a key role in managing this relationship.
Responsibilities include:
- Coordinating hiring, onboarding, and offboarding processes
- Managing administrative requirements through fiscal sponsor systems
- Supporting Advisory Board recruitment and engagement
- Collaborating with leadership on staffing and operational needs
- Ensuring smooth communication between governance stakeholders
This aspect of the role requires diplomacy, organization, and strong communication skills.
Required Experience and Qualifications
The position requires significant professional experience in operations and organizational management. Candidates are expected to bring both technical and leadership capabilities.
Minimum qualifications include:
- Bachelor’s degree in Business Administration, Operations, or related field
- 5–7 years of progressive operations management experience
- At least 3 years of supervisory experience
- Experience with CRM platforms (Salesforce preferred)
- Strong project management background
- Event planning and coordination experience
- Analytical and problem-solving skills
- Familiarity with climate or sustainability issues
These qualifications reflect the need for a well-rounded operations professional capable of managing complexity in a nonprofit environment.
Preferred Skills and Additional Experience
While not required, additional experience in the following areas is highly valued:
- Nonprofit or membership-based organizations
- Grant management and compliance processes
- IT systems administration or software management
- Corporate or enterprise work environments
- Use of artificial intelligence (AI) tools for operations
These skills enhance the candidate’s ability to adapt to evolving systems and support organizational innovation.
Key Competencies for Success
The Operations Director must demonstrate strong leadership and adaptability. Success in this role depends on both technical ability and interpersonal effectiveness.
Core competencies include:
- Strategic thinking and operational planning
- Strong attention to detail and accuracy
- Change management and process improvement
- Ability to manage competing priorities
- Strong stakeholder and relationship management skills
- Financial awareness and administrative discipline
- A flexible, start-up mindset in a fast-changing environment
These competencies ensure the organization can operate efficiently while pursuing its mission-driven goals.
Contact Information for Applicants
Candidates interested in applying are instructed to submit application materials directly via email.
Application Email:
bc3@bc3sfbay.org
Applicants are typically required to send:
- A current resume
- A short cover letter written by the applicant
The organization notes that it does not respond to follow-up inquiries regarding application status, emphasizing the importance of submitting complete and well-prepared materials.
Career Impact and Industry Relevance
Operations roles like this are increasingly important in climate-focused and nonprofit organizations. The position contributes directly to the effectiveness of collaborative climate action by ensuring that internal systems and member engagement processes function smoothly.
This role supports:
- Corporate sustainability collaboration
- Climate change initiatives and partnerships
- Data-driven nonprofit operations
- Efficient program delivery and member services
By strengthening operational infrastructure, the Operations Director enables BC3 to expand its impact within the climate sector.
Final Summary
With responsibilities spanning administrative systems, CRM management, staff supervision, and strategic coordination, the role requires a blend of technical expertise and leadership ability. Interested candidates are encouraged to apply directly via bc3@bc3sfbay.org with a resume and tailored cover letter.
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