ORCID Is Hiring a Remote Temporary Member Support Technical Specialist – Earn Up to $45,000 Annually

ORCID is seeking applications for the position of Temporary Member Support Technical Specialist, offering an exciting opportunity for professionals with experience in scholarly infrastructure, research systems, and technical support. This fully remote, fixed-term role allows successful candidates to work from home while supporting researchers and organizations around the world. The position offers an annual salary of $30,000–$45,000 USD (or local equivalent), depending on location, skills, and experience.

The role is available to candidates based in Hungary, Lithuania, the Netherlands, Portugal, Spain, Romania, and the United Kingdom, making it an excellent opportunity for individuals seeking meaningful work within an international nonprofit organization.

About ORCID

ORCID is a mission-driven, member-supported nonprofit organization that helps connect researchers with their scholarly contributions through unique digital identifiers. Its vision is to create a world where everyone involved in research, scholarship, and innovation is accurately identified and linked to their work across disciplines, institutions, and borders.

Since its founding in 2012, ORCID has operated as a 100% remote organization, building a global team dedicated to supporting the international research community through open, trusted, and inclusive practices.

About the Role

The Temporary Member Support Technical Specialist will join ORCID’s Engagement team and provide technical support to members and service providers integrating ORCID into their research systems.

Reporting to the Director of Engagement, the successful candidate will become an expert in ORCID’s APIs, registry, and integration best practices. They will help organizations troubleshoot technical issues, improve integrations, deliver technical training, and ensure members maximize the value of ORCID services.

This is a full-time, fixed-term contract of up to nine months, requiring 40 hours per week. Employees must be available during standard European business hours, with recurring meetings between 14:00 and 18:00 UTC, while benefiting from ORCID’s flexible remote work culture.

Key Responsibilities

The successful candidate will:

• Deliver high-quality technical support to ORCID members and service providers.
• Assist organizations with integrating ORCID systems and improving existing implementations.
• Serve as a subject matter expert on ORCID APIs, workflows, user interfaces, and registry services.
• Troubleshoot API-related issues and provide technical guidance.
• Deliver virtual and occasional in-person technical training sessions.
• Work closely with ORCID’s technical team to resolve complex technical challenges.
• Identify opportunities for improving member integrations and operational efficiency.
• Coordinate technical issues with partner organizations when required.
• Recommend improvements to technical support processes and documentation.

Who Should Apply?

ORCID is looking for professionals with a strong technical background and knowledge of scholarly publishing and research infrastructure.

Ideal candidates should have:

• Experience working with scholarly infrastructure systems.
• Knowledge of research workflows, including repositories, research information management systems, manuscript submission platforms, and grant application systems.
• Working knowledge of modern web technologies, including:
  • HTTP
  • REST APIs
  • OAuth
  • XML
  • JSON
• Experience troubleshooting API integration issues.
• Strong communication skills with both technical and non-technical audiences.
• Experience providing live and email-based technical support.
• Confidence delivering webinars, presentations, and technical training sessions.
• Experience using CRM and support platforms such as Zendesk and Salesforce (preferred).
• Fluency in English, with additional languages considered an advantage.
• Willingness to travel occasionally (less than 10%).

Why Join ORCID?

ORCID offers more than a remote job—it provides an opportunity to contribute to the global research community while enjoying a supportive and flexible work environment.

Employees benefit from:

• Fully remote work from eligible countries.
• Flexible working hours.
• Competitive salary based on location and experience.
• Generous annual leave.
• Family and compassionate care leave.
• A company-wide day off every fourth Friday of the month.
• Monthly remote work stipend.
• Continuous professional development opportunities.
• Access to Udemy for Business learning resources.
• Annual in-person staff retreat.
• Optional virtual social events.
• A collaborative, inclusive, and mission-driven workplace culture.

Eligible Locations

Applications are being accepted from candidates located in:

• Hungary
• Lithuania
• Netherlands
• Portugal
• Spain
• Romania
• United Kingdom

Application Process

Interested candidates should submit:

• An updated CV.
• A cover letter explaining how their experience aligns with the responsibilities and qualifications of the role.

ORCID encourages applicants who meet many, even if not all, of the listed qualifications to apply.

Salary and Contract Details

• Position: Temporary Member Support Technical Specialist
• Organization: ORCID
• Employment Type: Fixed-Term Employee
• Work Arrangement: Fully Remote
• Contract Duration: Up to 9 months
• Working Hours: Full-time (40 hours per week)
• Location: Remote (Eligible European countries)
• Compensation: $30,000–$45,000 USD annually (or local equivalent), depending on location, skills, and experience

Final Thoughts

The ORCID Temporary Member Support Technical Specialist position is an excellent opportunity for professionals passionate about research infrastructure, technical support, and scholarly communications. With flexible remote work, comprehensive professional development opportunities, and the chance to support a globally recognized nonprofit dedicated to advancing research, this role offers a rewarding career experience for candidates looking to make a meaningful impact in the research community.

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Disclaimer: Remote Job Opportunities (RJO) is not the  organization offering this opportunity. For any inquiries, please contact the responsible organization directly. Please do not send your applications to RJO, as we are unable to process them. Due to the high volume of  emails we receive daily, we may not be able to respond to all inquiries. Thank you for your understanding.