Mobile Implementation Officer (MIO) – Medical Stock Management at MSF-Apply before 29 Mar 2026

Humanitarian medical organizations rely on strong supply chains and reliable pharmaceutical systems to deliver lifesaving care during emergencies. One of the organizations leading this work globally is Médecins Sans Frontières (MSF), an independent international medical humanitarian organization that provides medical assistance to populations affected by conflict, disasters, and epidemics.
To strengthen its operational capacity, MSF is recruiting a Mobile Implementation Officer (MIO) for Medical Stock Management. This role focuses on supporting field missions with effective medical stock systems, pharmacy management practices, and supply chain solutions to ensure consistent access to essential medicines.
Overview of the Mobile Implementation Officer Role
The Mobile Implementation Officer provides technical expertise and operational support to MSF missions worldwide. The main objective of the role is to ensure that medical stock management systems function efficiently, safely, and in compliance with MSF standards.
The position is primarily home-based but involves frequent field deployments, with approximately 50% of working time spent in field missions. During deployments, the officer works closely with pharmacy managers, medical coordinators, and supply chain teams to assess systems, implement improvements, and provide hands-on technical support.
By strengthening pharmacy and stock management practices, the role helps ensure that medical teams have reliable access to essential medicines and supplies during humanitarian operations.
Key Responsibilities
The Mobile Implementation Officer plays a central role in improving pharmacy and medical stock systems across MSF missions.
Assessment and System Evaluation
A critical responsibility involves assessing the existing stock and pharmacy systems used in different missions. This helps identify operational gaps and areas that require improvement.
Typical tasks include:
- Evaluating medical stock and pharmacy management systems
- Identifying risks related to stock control and distribution
- Reviewing compliance with MSF operational standards
- Recommending practical solutions for system improvement
These assessments help missions strengthen their supply chain management and prevent stock shortages or logistical issues.
Implementation of Medical Stock Management Systems
Another major aspect of the role is deploying and maintaining medical stock management tools used across MSF operations.
Responsibilities include:
- Implementing medical inventory systems and digital tools
- Supporting teams with stock monitoring and reporting processes
- Ensuring systems align with MSF policies and procedures
- Troubleshooting technical or operational issues related to stock management
These systems play a key role in ensuring accurate tracking of medicines and medical equipment in both regular and emergency operations.
Supporting Medical Ordering and Stock Planning
Effective forecasting and ordering are essential in humanitarian contexts where supply chains can be unpredictable. The Mobile Implementation Officer helps missions manage their medical ordering processes efficiently.
Key tasks include:
- Supporting international medical ordering procedures
- Assisting teams with stock forecasting and planning
- Ensuring inventories are validated and properly documented
- Clarifying roles and responsibilities within supply chain teams
These efforts help ensure that field teams receive the necessary medical supplies on time.
Ensuring Quality and Compliance Standards
Maintaining proper storage and distribution conditions is critical for protecting the quality of medicines. The role therefore includes ensuring compliance with Good Storage and Distribution Practices (GSDP).
Key responsibilities include:
- Supporting warehouse inspections and monitoring processes
- Implementing corrective and preventive action plans (CAPA)
- Improving storage conditions in field warehouses
- Ensuring cold chain management and expiry tracking
These quality standards ensure that medicines remain safe and effective throughout the supply chain.
Training and Capacity Building
Capacity building is an important part of the role, as many field teams require continuous training to manage complex supply systems.
The Mobile Implementation Officer supports teams by:
- Delivering technical training sessions
- Providing coaching and mentorship to pharmacy staff
- Offering on-the-job support during field deployments
- Promoting sustainable working practices in stock management
These activities help strengthen the technical skills of mission teams and ensure long-term improvements in medical supply systems.
Supporting Change Management and System Improvements
Humanitarian operations often require adjustments to systems and workflows as new tools or standards are introduced. The Mobile Implementation Officer plays an important role in facilitating these changes.
Responsibilities include:
- Supporting the implementation of new digital tools and systems
- Helping teams adapt to updated procedures and policies
- Improving work organization in pharmacy and supply teams
- Ensuring long-term sustainability of implemented changes
This role ensures that improvements are not only introduced but also effectively adopted by field teams.
Collaboration and Field Deployment
The position requires close collaboration with multiple teams across MSF operations. The Mobile Implementation Officer works regularly with:
- medical coordinators
- pharmacy managers
- supply chain specialists
- headquarters technical teams
Frequent field deployments allow the officer to provide direct support in missions experiencing operational challenges or responding to emergencies.
Skills and Experience Required
The position requires a certified pharmacist qualification, along with experience in pharmacy or stock management systems. Candidates with experience in humanitarian settings or MSF operations are particularly well suited for the role.
Important qualifications include:
- Knowledge of medical stock management and supply chain systems
- Experience with inventory tools such as Isystock or AKIBA
- Strong data management skills, particularly in Excel
- Understanding of cold chain management and pharmaceutical quality standards
- Ability to train and coach teams in challenging environments
Fluency in English and French is required, while additional languages such as Spanish or Arabic are considered an advantage.
A Key Role in Humanitarian Medical Supply Chains
The Mobile Implementation Officer position plays a vital role in strengthening the medical supply systems that support humanitarian healthcare delivery. By improving pharmacy management, stock monitoring, and supply chain processes, the role helps ensure that essential medicines reach patients when they are needed most.
Through technical expertise, field support, and capacity building, this position contributes directly to the effectiveness of medical operations carried out by Médecins Sans Frontières in crisis-affected regions around the world.
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