Client Services Associate at Medicare Rights Center: Remote Opportunity Paying Up to $50,000 Per Year
The Medicare Rights Center is seeking a Client Services Associate to join its nonprofit team. This full-time opportunity is ideal for professionals who are passionate about healthcare access, public service, and helping older adults and people with disabilities navigate the Medicare system. The position offers an annual salary ranging from USD $45,000 to $50,000 and provides a generous employee benefits package.
While the role is remote, applicants must be able to work in or near New York, NY, as occasional in-person responsibilities may be required.
About Medicare Rights Center
The Medicare Rights Center is a nationally recognized nonprofit organization dedicated to ensuring affordable healthcare access for older adults and individuals with disabilities. Through education, counseling, advocacy, and policy initiatives, the organization helps millions of people each year understand their Medicare rights and make informed healthcare decisions.
Its work combines direct consumer support with public policy advocacy, ensuring that the experiences of Medicare beneficiaries influence healthcare improvements at both state and federal levels.
About the Client Services Associate Role
The Client Services Associate serves as an important resource for Medicare beneficiaries, caregivers, and professionals by providing counseling, answering insurance-related questions, and supporting outreach initiatives.
This position reports directly to the Director of Client Services and plays a key role in educating communities while helping individuals access healthcare benefits.
Key Responsibilities
Successful candidates will perform a variety of client service and administrative duties, including:
- Provide telephone and email counseling to consumers and professionals with Medicare-related questions.
- Assist individuals in resolving Medicare and Medicaid health insurance issues.
- Maintain accurate records of client interactions to support policy research and educational programs.
- Screen clients for low-income healthcare benefits and assist with enrollment processes.
- Conduct community outreach and educational presentations about Medicare rights.
- Support volunteers providing Medicare counseling services.
- Complete administrative, database, and clerical tasks.
- Participate in special projects as assigned.
Qualifications
Applicants should possess:
- A bachelor’s degree or equivalent professional experience.
- Excellent written and verbal communication skills.
- Strong organizational and time management abilities.
- Empathy and the ability to explain complex healthcare information clearly.
- Analytical thinking and attention to detail.
- A commitment to advocacy and public service.
- Interest or experience in Medicare, Medicaid, healthcare, or public policy is preferred but not mandatory.
- Spanish-English bilingual proficiency is considered an advantage but is not required.
Salary and Benefits
The Medicare Rights Center offers competitive compensation and employee benefits.
Salary
- USD $45,000–$50,000 per year
Benefits include:
- Comprehensive employee benefits package
- Professional development opportunities
- Hybrid work flexibility where applicable
- Meaningful nonprofit career experience
- Opportunity to contribute to healthcare equity
Work Location
This is a remote position; however, employees must work in or near New York City. Depending on assigned responsibilities and supervisor approval, the position may include a hybrid schedule with occasional in-person work.
Associated Office Location
266 W. 37th Street
New York, NY 10018
United States
Important Eligibility Information
Applicants should note that:
- The organization cannot provide visa sponsorship.
- Only individuals authorized to work in the United States are encouraged to apply.
Application Requirements
Candidates must submit the following documents:
- Resume (PDF format)
- Cover letter stating where the vacancy was found
- A writing sample of approximately 500 words
- Applications should be sent to:
No phone inquiries will be accepted.
Who Should Apply?
This opportunity is suitable for individuals with backgrounds in:
- Public Health
- Social Work
- Community Development
- Healthcare Administration
- Human Services
- Public Policy
- Nonprofit Management
- Health Education
- Customer Service
- Advocacy
It is especially appealing to professionals who enjoy helping vulnerable communities understand healthcare benefits and who want to build a meaningful career within the nonprofit sector.
Final Thoughts
The Client Services Associate position at the Medicare Rights Center offers more than just a job—it provides the opportunity to make a meaningful impact on the lives of older adults and people with disabilities across the United States. With competitive pay, excellent benefits, remote work flexibility near New York, and the chance to influence healthcare access through education and advocacy, this role is an excellent fit for compassionate professionals seeking a purpose-driven career.
If you meet the eligibility requirements and are authorized to work in the United States, this is an opportunity worth considering. Prepare a strong resume, compelling cover letter, and thoughtful writing sample to showcase your communication skills and commitment to client advocacy.
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Disclaimer: Remote Job Opportunities (RJO) is not the organization offering this opportunity. For any inquiries, please contact the responsible organization directly. Please do not send your applications to RJO, as we are unable to process them. Due to the high volume of emails we receive daily, we may not be able to respond to all inquiries. Thank you for your understanding.
