Environmental organization Greenpeace is currently hiring an IT Officer to support its operations in the Middle East and North Africa (MENA) region. This role is responsible for maintaining the organization’s digital infrastructure, supporting staff with technology needs, and ensuring the security and functionality of internal systems.
The position is ideal for IT professionals with experience in technical support, website management, and cybersecurity practices. Applications for the role close on March 13, 2026.
About Greenpeace MENA
Greenpeace is one of the world’s most recognized environmental organizations. Through research, advocacy, and peaceful activism, the organization campaigns on global environmental issues such as climate change, ocean protection, biodiversity conservation, and pollution.
The Greenpeace MENA office focuses on environmental challenges in the Middle East and North Africa. The organization operates independently from governments and corporations, relying on individual supporters and donors to fund its environmental campaigns.
Overview of the IT Officer Role
The IT Officer plays an essential role in ensuring that the organization’s digital systems run smoothly and securely. Reporting to the Executive Director, the role provides day-to-day technical support to staff and collaborates with global IT teams and external technology providers.
The position also includes responsibility for managing the Greenpeace MENA website and content management system (CMS), ensuring the platform remains updated, well-organized, and aligned with branding guidelines.
Key objectives of the role include:
- Maintaining reliable IT systems and tools
- Supporting staff with digital and technical needs
- Managing website updates and content publishing
- Ensuring cybersecurity and data protection practices
IT Support and System Management
A core responsibility of the IT Officer is to provide technical assistance and maintain internal IT systems used by staff across the organization.
Key duties include:
- Providing daily IT support for software, devices, and connectivity
- Assisting staff with remote working tools and collaboration platforms
- Managing onboarding and offboarding processes, including account setup and device configuration
- Maintaining documentation, guides, and IT procedures
- Communicating system updates and technical instructions clearly to staff
This support helps ensure employees can work efficiently while minimizing disruptions caused by technical issues.
Cybersecurity and Digital Safety
The IT Officer also plays an important role in safeguarding the organization’s digital environment.
Responsibilities include:
- Supporting implementation of cybersecurity best practices
- Monitoring system access and user permissions
- Promoting safe and responsible use of digital tools among staff
- Identifying potential security risks and escalating them when necessary
- Ensuring compliance with data protection and information security policies
Maintaining strong cybersecurity practices is essential for protecting organizational data and communications.
Website and CMS Management
Another key aspect of the role involves managing the Greenpeace MENA website and maintaining its content management system.
Responsibilities include:
- Updating website content such as news articles, campaign pages, and action posts
- Managing petitions, volunteer opportunities, and event pages
- Ensuring content follows approved templates and information architecture
- Monitoring website performance and reporting technical issues
- Maintaining consistency with Greenpeace branding guidelines
The IT Officer acts as a liaison between internal teams, stakeholders, and external web agencies to ensure the website remains functional and up-to-date.
Required Skills and Experience
Candidates applying for the IT Officer role should possess a strong combination of technical expertise and organizational skills.
Minimum requirements include:
- A degree in IT, computer science, or a related field
- 5–7 years of experience in IT support, website management, or digital operations
- Ability to troubleshoot software, operating systems, and connectivity issues
- Knowledge of cybersecurity and data protection practices
- Strong collaboration and communication skills
- Experience supporting non-technical staff in a professional environment
Experience working within international or multi-country organizations is considered an advantage.
Systems and Tools Used in the Role
The IT Officer will work with a variety of digital platforms and systems used by the organization.
Key tools include:
- Identity and access management systems such as Okta
- Collaboration platforms like Google Workspace, Slack, and Zoom
- Project management tools such as Asana and Miro
- IT service management systems like HappyFox
- Security tools including FortiClient EMS, Workspace One, and Bitwarden
- Documentation and knowledge platforms such as GitBook
- Cloud infrastructure tools including Google Cloud Platform
Familiarity with these tools will help ensure smooth IT operations and effective collaboration across teams.
Commitment to Greenpeace Values
Applicants must demonstrate a strong commitment to the mission and values of Greenpeace. The organization emphasizes environmental protection, non-violent activism, and independence from corporate and government influence.
Greenpeace MENA is also committed to creating a diverse and inclusive workplace. Applications are welcomed from individuals regardless of gender, nationality, disability, religion, culture, or sexual orientation.
Application Deadline
Interested candidates must submit a CV and cover letter through the official application link by March 13, 2026.
The IT Officer position at Greenpeace MENA offers a valuable opportunity for IT professionals to contribute their technical expertise to a globally recognized environmental organization while supporting digital systems that power environmental advocacy and campaigns across the region.
APPLY HERE
Join Our WhatsApp Community
Disclaimer: Remote Job Opportunities (RJO) is not the organization that is hiring. For any inquiries, please contact the responsible organization directly. Please do not send your applications to RJO, as we are unable to process them. Due to the high volume of emails we receive daily, we may not be able to respond to all inquiries. Thank you for your understanding.
