Remote Nonprofit Operations Role: National Council for Mental Wellbeing Hiring Membership & Business Operations Specialist (Up to $85K Salary)

A new opportunity is open for professionals with strong organizational, coordination, and data management skills to join the National Council for Mental Wellbeing as a Membership & Business Operations Specialist. This full-time remote role offers a competitive salary range of $80,000 to $85,000 and sits at the intersection of operations, membership engagement, and proposal management within one of the United States’ leading mental health advocacy organizations.

For candidates experienced in nonprofit operations, grants coordination, or cross-functional project support, this position provides a chance to contribute directly to national efforts aimed at improving access to mental health and substance use services.

About the Organization

The National Council for Mental Wellbeing is a membership-based nonprofit representing more than 3,200 mental health and substance use treatment organizations across the United States. The organization works to expand access to care, strengthen service providers, and promote mental wellbeing as a core component of public health.

Through advocacy, training programs like Mental Health First Aid (MHFA), and capacity-building initiatives, the organization reaches millions of individuals and families impacted by mental health and substance use challenges.

As a remote-first organization with more than 225 staff members, the National Council combines national-scale influence with distributed, flexible working structures.

About the Role

The Membership & Business Operations Specialist plays a central coordination role within the Business & Strategy team. This position connects multiple workstreams, ensuring that proposal development, membership engagement, and internal reporting systems operate smoothly and efficiently.

Rather than focusing on a single narrow function, the role requires adaptability across several operational areas, particularly during high-intensity proposal cycles where deadlines and coordination demands increase significantly.

The position reports to senior leadership and requires strong communication skills, organizational discipline, and the ability to manage shifting priorities in a fast-paced environment.

Key Responsibilities

Proposal Management Support

A significant part of the role involves supporting the development and submission of funding proposals.

Core tasks include:

• Formatting and preparing proposal documents for submission.
• Coordinating input from internal teams and external partners.
• Assisting with drafting, editing, and proofreading content.
• Maintaining proposal pipelines and tracking deadlines.
• Ensuring all materials are complete, accurate, and submitted on time.

This work supports both government and non-government funding opportunities, making attention to detail and deadline management essential.

Membership Operations Support

The specialist also plays a key role in supporting membership services and engagement activities.

Responsibilities include:

• Serving as a point of contact for member inquiries.
• Managing and updating membership data using CRM systems.
• Supporting data tracking and reporting using Excel dashboards.
• Maintaining accurate records and ensuring data integrity.
• Helping leadership understand membership trends and activity.

This aspect of the role requires comfort working with data systems and the ability to present information clearly for decision-making purposes.

Cross-Team Coordination and Reporting

The position also supports broader organizational coordination efforts across the Business & Strategy team.

Tasks include:

• Scheduling meetings and tracking action items across teams.
• Preparing briefings, summaries, and activity reports for leadership.
• Supporting strategic planning and special initiatives.
• Ensuring consistent communication across multiple workstreams.

This coordination function is central to ensuring alignment between departments and maintaining operational flow.

Ideal Candidate Profile

The National Council is seeking a professional with 3–5 years of experience in nonprofit, health, or mission-driven environments.

Strong candidates will demonstrate:

• Ability to manage multiple priorities independently.
• Excellent written and verbal communication skills.
• Experience working with senior stakeholders.
• Strong organizational and problem-solving abilities.
• Proficiency in Microsoft Office, particularly Excel.
• Familiarity with CRM systems such as Microsoft Dynamics.

Experience in grants management, proposal coordination, or membership programs is highly valued, especially in national or multi-stakeholder environments.

Preferred Experience

While not required, the following experience areas will strengthen applications:

• Grant writing or proposal development in nonprofit or government contexts.
• Membership or association management.
• Health policy or behavioral health systems.
• Work within national-level organizations or cross-regional teams.

These experiences reflect the role’s need for both operational precision and familiarity with complex nonprofit structures.

Compensation and Benefits

The position offers a salary range of $80,000 to $85,000, with final compensation based on experience, education, and internal equity.

Benefits include:

• Comprehensive medical, dental, and vision insurance.
• Retirement savings plan with employer contributions.
• Generous paid time off and federal holidays.
• Parental and family support benefits.
• Professional development and tuition reimbursement.
• Access to wellness and learning platforms.

These benefits reflect the organization’s commitment to staff wellbeing and long-term professional growth.

Application Process

Candidates are encouraged to apply promptly through the official application portal, as recruitment will continue on a rolling basis.

The hiring process includes multiple interview stages, beginning with an initial screening and progressing through structured interviews with hiring managers and key stakeholders.

The organization emphasizes accessibility and equitable hiring practices, encouraging applicants from diverse backgrounds and offering accommodations throughout the recruitment process.

Final Outlook

This role is well suited for professionals who thrive in structured yet dynamic environments, enjoy cross-functional coordination, and want to contribute to meaningful work in the mental health sector. By supporting both membership systems and proposal development, the specialist will play an essential role in sustaining the National Council’s mission-driven programs and national advocacy efforts.

For those seeking a stable, impact-oriented remote position with strong operational responsibility, this opportunity represents a significant step within the nonprofit and health systems space.

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Disclaimer: Remote Job Opportunities (RJO) is not the organization offering this opportunity. For any inquiries, please contact the responsible organization directly. Please do not send your applications to RJO, as we are unable to process them. Due to the high volume of  emails we receive daily, we may not be able to respond to all inquiries. Thank you for your understanding.