Employee Relations Investigation Specialist at World Vision-Apply before 17 Apr 2026

World Vision is seeking an Employee Relations Investigation Specialist to join its global team. With over 75 years of experience operating in nearly 100 countries, World Vision focuses on improving the lives of vulnerable children and communities. This role plays a critical part in maintaining workplace integrity, safeguarding employees, and ensuring compliance with organizational policies.

The position reports to the Senior Manager, People Investigations and involves handling complex, sensitive, and high-risk employee relations cases across a global environment.

Role Overview

The Employee Relations Investigation Specialist is responsible for conducting thorough, timely, and high-quality workplace investigations. These investigations may involve serious matters such as harassment, sexual misconduct, grievances, and policy violations.

Key responsibilities include:

• Managing end-to-end investigation processes, from intake to resolution
• Handling sensitive and high-risk cases with professionalism and confidentiality
• Collaborating with teams such as Internal Audit, Safeguarding, Staff Care, and ERM
• Ensuring investigations follow established procedures and compliance standards
• Contributing to risk mitigation and organizational accountability

Core Responsibilities

The role combines investigative expertise with strategic input and training responsibilities:

Investigation Management

• Conduct detailed investigations into workplace issues
• Plan interviews, assess evidence, and document findings
• Produce clear, actionable investigation reports

Stakeholder Collaboration

• Work closely with internal departments to ensure alignment
• Provide guidance and support on investigation processes
• Strengthen oversight and case management systems

Training and Capacity Building

• Deliver training programs (online and in-person) for investigators
• Support development of internal investigation capabilities

Continuous Improvement

• Stay updated on global employee relations trends, especially within INGOs
• Advise on compliance, risk mitigation, and best practices
• Contribute to improving policies and investigation frameworks

Requirements and Qualifications

Candidates must demonstrate strong expertise in investigations and employee relations:

• Bachelor’s degree in Human Resources, Law, Behavioral Sciences, or Organizational Psychology
• 4–5 years of experience conducting workplace or organizational investigations
• Strong analytical and research skills, including evidence assessment and case analysis
• Ability to conduct interviews with sensitive or distressed individuals
• Proven experience writing clear, structured investigation reports
• Knowledge of HR principles, employee relations, and case management systems

Preferred Qualifications:

• Certification or training in workplace investigations (e.g., trauma-informed interviewing)
• Experience designing and delivering training programs
• Fluency in an additional language such as French or Spanish

Work Environment and Travel

• Global, multicultural work environment
• Collaboration with teams across multiple regions
• Up to 15% travel, including to challenging or low-infrastructure locations

Why Join World Vision

Working with World Vision offers:

• Opportunity to contribute to global humanitarian impact
• A role in protecting staff and strengthening organizational integrity
• Exposure to complex, international employee relations cases
• Professional growth through training, collaboration, and global engagement
• A mission-driven environment focused on transforming lives

Application Details

• Posted: 18 March 2026
• Closing Date: 17 April 2026
• Experience Level: 5–9 years
• Category: Human Resources

Applications are reviewed on a rolling basis, so early submission is encouraged.

Final Thoughts

This role is ideal for experienced HR or investigations professionals who are passionate about ethical workplaces, safeguarding, and global humanitarian work. It offers a meaningful opportunity to contribute to organizational accountability while supporting vulnerable communities worldwide.

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