Organization Overview
Splash is a global nonprofit founded in 2007 and headquartered in Seattle, Washington, USA. It has implemented more than 2,500 projects, reaching over 1.2 million children daily. The organization focuses on water, sanitation, hygiene, and menstrual health (WASH-M) in public schools, with current programming concentrated in East Africa.
Splash operates through a city-wide transformation model that seeks to reach 100% of public schools in target cities. The approach emphasizes partnerships with local governments, community co-creation, and long-term transfer of operations and maintenance to local authorities.
Through its Project WISE (WASH in Schools for Everyone) model, Splash develops scalable and replicable systems for school WASH services. The organization has implemented this model in Ethiopia and India and is expanding further across East Africa, with future plans for South Asia and the Middle East.
Core organizational values include prioritizing people, ensuring quality, maintaining honesty, fostering joy, and embracing learning through mistakes.
Position Title
Chief of Staff
Reports to: Chief Executive Officer
Location: Remote (United States)
Employment Type: Full-time
Salary Range: USD $120,000–$150,000 per year
Role Purpose
The Chief of Staff serves as a senior integrator across Splash’s leadership team at a moment of organizational growth and geographic expansion. The role is designed to bridge strategy and execution, strengthen leadership alignment, and ensure disciplined follow-through across functions.
The position functions as a force multiplier for the CEO and leadership team by improving organizational rhythm, clarifying decision-making structures, and ensuring cross-functional coordination.
Key Responsibilities
Leadership Team Cohesion and Effectiveness
The Chief of Staff is responsible for strengthening leadership team performance by:
- Designing and managing the cadence of leadership meetings and quarterly retreats
- Establishing and maintaining decision-making frameworks, ownership structures, and accountability tracking
- Ensuring clarity of roles, timelines, and commitments across leadership priorities
- Monitoring leadership team dynamics and supporting adherence to agreed norms and behaviors
- Reinforcing a culture that balances agility, learning, discipline, and high standards
Cross-Functional Coordination and Organizational Rhythm
The role ensures alignment and coordination across the organization by:
- Maintaining visibility across teams, priorities, and projects
- Identifying and resolving cross-functional challenges related to ownership, timing, sequencing, and scope
- Developing systems for communication, collaboration, and follow-up
- Managing planning, prioritization, and organizational review cycles
Internal Communication and Culture Stewardship
The Chief of Staff oversees internal communication and cultural alignment by:
- Coordinating leadership communication across the organization and external partners
- Managing staff-wide communication forums and leadership updates
- Ensuring consistent communication of decisions and organizational direction
- Translating organizational values into operational practices, rituals, and systems
- Supporting change management processes and their cultural and operational impacts
CEO and Leadership Team Partnership
The Chief of Staff supports executive leadership by:
- Acting as a trusted strategic advisor to the CEO and leadership team
- Supporting problem-solving and decision-making processes
- Leading preparation for Board of Directors meetings and related governance activities
- Managing high-priority special projects and cross-functional initiatives
- Overseeing planning and execution of leadership retreats and staff convenings
Qualifications
Required Experience
- Approximately 10+ years of progressive leadership experience in roles such as Chief of Staff, COO, or senior operations leadership
- Experience in mission-driven organizations undergoing growth and organizational complexity
- Background may include consulting, startups, or other high-performance environments
- Demonstrated ability to translate strategy into execution and improve organizational effectiveness
- Experience working directly with CEOs or founders and senior leadership teams
- Experience operating in distributed or global teams
- Experience in global development, global health, or WASH sectors is considered an advantage
Key Competencies
- Strong facilitation and decision-making support capabilities
- Systems thinking and operational design skills
- Ability to build and implement practical, scalable organizational systems
- High emotional intelligence and strong interpersonal judgment
- Ability to influence without authority across senior stakeholders
- Strong written and verbal communication skills, including synthesis across audiences
- Ability to operate effectively in fast-changing environments while maintaining structure and discipline
Compensation and Benefits
Splash provides a benefits package designed to support employee well-being and organizational sustainability, including:
- 18 days of paid time off, increasing up to 28 days
- 11 paid holidays
- Wellness Fridays with reduced working hours
- Two-week mid-year office closure and end-of-year closure
- Medical, dental, and vision coverage
- 401(k) plan with employer match
Application Process
Applicants are required to submit a resume and cover letter outlining relevant qualifications and experience. Applications are submitted through the designated recruitment platform.
APPLY NOW
Join Our WhatsApp Community
Disclaimer: Remote Job Opportunities (RJO) is not the hiring organization. For any inquiries, please contact the responsible organization directly. Please do not send your applications to RJO, as we are unable to process them. Due to the high volume of emails we receive daily, we may not be able to respond to all inquiries. Thank you for your understanding.
